How to use MTN Mobile Money
MTN Mobile Money what is it
MTN Mobile Money is a mobile banking service offered by the telecommunications company MTN. It allows users to perform financial transactions such as money transfers, bill payments, and mobile phone top-ups using their mobile phones.
Users can also withdraw cash from designated Mobile Money agents. The service is available in several countries in Africa and the Middle East, including Ghana, Uganda, and South Africa.
The history of MTN Mobile Money
MTN Mobile Money was first launched in Ghana in 2008, as one of the first mobile money services in Africa. It was developed as a partnership between MTN and the local bank, Bank of Ghana. The service was later expanded to other countries where MTN operates, such as Uganda, South Africa, and several other countries in Africa and the Middle East.
Over the years, MTN Mobile Money has become one of the most widely used mobile money services in Africa, with a large number of active users and a wide network of agents. It has also expanded its services to include a range of financial services such as savings accounts, loans, and insurance products.
Additionally, the company has partnered with various organizations and businesses to enable users to make payments for goods and services, and to access other financial services.
Today, MTN Mobile Money is considered a major player in the mobile money industry and has made significant contributions to the development of mobile money services in Africa, helping to increase financial inclusion and reduce poverty.
MTN Mobile Money is available in several countries in Africa and the Middle East, including:
Ghana, Uganda, South Africa, Cameroon, Rwanda, Yemen, Zambia, Ivory Coast, Guinea Bissau, Sudan, South Sudan, Afghanistan, Benin and lots of other countries.
It’s important to note that the availability of the service and the specific features offered may vary depending on the country. Additionally, the service is constantly expanding, so the countries that are currently offering the service may change over time.
It is always recommended to check with the local MTN office to confirm the availability and the specific features of the service in a certain country.

Can MTN Mobile Money be trusted
MTN Mobile Money is a well-established mobile money service that has been operating for several years and is widely used in several countries in Africa and the Middle East. However, like any financial service, it is important to be aware of potential risks and to take steps to protect yourself from fraud and other types of financial crime.
MTN Mobile Money is regulated by the central bank in the country where it operates and adheres to the regulations and guidelines set by these central banks. The company also uses various security measures to protect users’ information and transactions, such as PIN numbers and SMS notifications.
In general, it is important to be cautious and to take steps to protect yourself when using mobile money services. For example, you should only use official, authorized agents when withdrawing cash or making transactions, and you should be careful when sharing personal information or responding to unsolicited requests for information.
You should also regularly check your account balance and transactions to ensure that they are accurate and to quickly report any suspicious or unauthorized transactions.
Overall, MTN Mobile Money is a reputable and secure mobile money service, but it is important to be aware of the potential risks and to take steps to protect yourself.
How to use MTN Mobile Money
To use MTN Mobile Money, you will need to have an active MTN mobile phone number and register for the service. The registration process will typically involve visiting an authorized Mobile Money agent or an MTN service center, where you will be required to provide personal information such as your name, ID, and proof of address.
Once you are registered, you will be able to access the service by dialing a specific code, usually *170#, which will take you to the Mobile Money menu. From there, you will be able to perform various transactions such as:
- Money transfers: You can send money to other Mobile Money users or bank accounts by entering the recipient’s mobile number and the amount to be transferred.
- Bill payments: You can pay for services such as electricity, water, and television subscriptions by entering the billing company’s code and the amount to be paid.
- Mobile phone top-ups: You can top up your own mobile phone or another person’s mobile phone by entering the mobile number and the amount to be topped up.
- Withdraw cash: You can withdraw cash from your Mobile Money account by visiting an authorized agent, who will verify your identity and give you the cash.
- Check balance: You can check your Mobile Money account balance by dialing *170# and selecting the option to check the balance.
You will also be able to access the service via the MTN Mobile Money App if it is available in your country, where you can perform most of the transactions without dialing the code.
It is important to note that the specific steps and options may vary depending on the country where you are using the service, so it is always recommended to check with the local MTN office or visit the MTN website for detailed instructions.
How to start using MTN Mobile Money
Here is a guide on how to start using MTN Mobile Money:
- Make sure you have an active MTN mobile phone number.
- Visit an authorized MTN Mobile Money agent or an MTN service center.
- Provide the agent with personal information such as your name, ID, and proof of address.
- Register for the service by providing your mobile number and creating a PIN.
- Verify your account by receiving an SMS notification with a verification code, enter the code in the agent’s device.
- Once your account is verified, you will receive a confirmation SMS with your account details.
- Dial *170# on your mobile phone to access the Mobile Money menu.
- From the menu, you can perform various transactions such as money transfers, bill payments, mobile phone top-ups, and withdraw cash.
- To transfer money, dial *170#, select the option to transfer money, enter the recipient’s mobile number and the amount to be transferred, then confirm the transaction by entering your PIN.
- To pay bills, dial *170#, select the option to pay bills, enter the biller’s code and the amount to be paid, then confirm the transaction by entering your PIN.
- To top-up your phone or another person’s phone, dial *170#, select the option to top-up, enter the mobile number, and the amount to be topped up, then confirm the transaction by entering your PIN.
- To withdraw cash, visit an authorized Mobile Money agent with your ID, give them your mobile number, and the amount to be withdrawn, the agent will verify your identity, and give you the cash.
- To check your account balance dial *170# and select the option to check the balance
It is important to note that the specific steps and options may vary depending on the country where you are using the service, so it is always recommended to check with the local MTN office or visit the MTN website for detailed instructions.
Can I exchange currency using MTN Mobile Money?
It depends on the country where you are using MTN Mobile Money. In some countries, MTN Mobile Money allows users to exchange currency and make transactions in multiple currencies. For example, in countries such as Ghana, users can use the service to exchange between Ghanaian cedis and US dollars.
However, in other countries, the service may only be available in the local currency and may not offer the option to exchange currency. It’s recommended to check with the local MTN office or visit the MTN website for detailed information on the specific features and capabilities of the service in the country where you are located.
Also, it’s important to keep in mind that, regardless of the currency, the exchange rates and fees may apply, so it’s always a good idea to check the fees and rates before making any transactions.
Can I buy crypto using MTN Mobile Money?
It is not a common feature for MTN Mobile Money to allow buying crypto currency directly with the service, but it may be possible to use it as a means of payment to buy crypto currency on a crypto exchange platform. However, this will depend on the country where you are using MTN Mobile Money, and the specific crypto exchange platform you are using.
It is important to note that buying crypto currency is a highly speculative and volatile investment, and it’s crucial to do your own research and understand the risks before investing. Additionally, regulations and laws regarding crypto currency may vary between countries, so it’s important to be aware of the regulations in your area and how they may affect your ability to buy or hold crypto currency.
It’s always recommended to check with local authorities and crypto exchange platform for more details about the crypto currency regulations, and the possibility of using MTN Mobile Money to buy crypto currency.
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