What is GoCardless
GoCardless is a UK-based payment processing company that allows businesses to easily set up and collect direct debit payments from their customers.
It is an online direct debit service that enables companies to automate their recurring payments and subscriptions, and also helps to reduce the administrative burden associated with manual payments. The company partners with various software providers to enable businesses to integrate the GoCardless service into their existing systems and workflows.
GoCardless was founded in 2011 by Matt Robinson, Tom Blomfield, Hiroki Takeuchi, and Carlos Gonzalez-Cadenas. They had the goal of making the process of setting up and collecting direct debit payments simpler and more efficient for businesses.
The company initially focused on serving small and medium-sized businesses in the UK, but has since expanded to serve businesses in other European countries as well.
In 2013, GoCardless raised $7.5 million in a funding round led by Accel Partners, and in 2014, it raised an additional $22.5 million in a series B funding round led by Notion Capital. These funds were used to support the company’s expansion into new markets and to develop new products and features.
In the following years, GoCardless continued to grow, expanding its service to other countries and increasing its customer base. By 2021, the company had raised over $100 million and had over 50,000 customers.
It’s products and services are used by small businesses, marketplaces, and enterprise companies in various industries including SaaS, e-commerce, property management, and more.
GoCardless currently operates in several countries across Europe and Asia. The company allows businesses in the following countries to set up and collect direct debit payments from their customers:
- United Kingdom
- Hong Kong
It’s worth noting that in some of the countries GoCardless operates, the service may be limited to certain types of businesses or to certain types of payments. Additionally, the fees and features may vary depending on the country.
It’s also worth noting that GoCardless is constantly expanding its services, so the countries it operates in may change over time.
How GoCardless works
GoCardless works by allowing businesses to set up direct debit payments with their customers. A business can use GoCardless to create a direct debit mandate, which is a legally binding agreement between the business and the customer that authorizes the business to collect payments from the customer’s bank account.
When a customer agrees to make payments through GoCardless, they provide their bank account details to the business, which are then passed on to GoCardless. GoCardless uses these details to set up the direct debit mandate and to initiate the payment process.
Once the mandate is in place, the business can use GoCardless to collect payments from the customer’s bank account on a recurring basis, for example, for subscriptions, memberships, or recurring invoices. The customer will be notified of the upcoming payment and the payment will be made automatically from the customer’s bank account to the business’s bank account.
GoCardless also provides a dashboard for businesses to manage their payments, which allows them to view payment history, issue refunds, and more. Additionally, businesses can integrate GoCardless with their existing systems and workflows, for example, by using its API or by using one of its many software partners.
Is it safe to use GoCardless
GoCardless is generally considered to be a safe and secure way for businesses to collect direct debit payments from their customers. The company uses a number of measures to protect the sensitive financial information of its customers and to ensure that payments are processed securely.
Firstly, GoCardless is regulated by the Financial Conduct Authority (FCA) in the UK and is also compliant with the Payment Card Industry Data Security Standards (PCI DSS). This means that it follows strict rules and guidelines for protecting customer data and for ensuring the security of payment transactions.
Additionally, GoCardless uses bank-grade security measures to protect customer data, such as secure servers and encryption. All sensitive information is stored on servers that are protected by firewalls and other security measures, and all data is transmitted over secure connections.
Furthermore, GoCardless also provides fraud prevention tools to help businesses identify and prevent fraudulent activity. For example, it uses machine learning algorithms and other tools to detect and prevent fraudulent transactions.
Overall, while no system can guarantee complete security, GoCardless takes the necessary steps to protect its customer’s sensitive data and to ensure the security of their payment transactions.
Does GoCardless charge a fee
Yes, GoCardless charges a fee for its service. The company charges a percentage of each transaction as well as a fixed fee per transaction. The exact fees vary depending on the country, currency, and volume of transactions.
For example, In the UK, the company charges 1% + 20p for transactions under £10, and 0.5% + 20p for transactions over £10. For transactions in Euros, the fees are 1.4% + €0.25 for transactions under €10, and 0.75% + €0.25 for transactions over €10.
It’s worth noting that some of the fees may vary depending on the plan you choose, for example, if you are a high-volume business, GoCardless offers a custom pricing plan. Additionally, some of the software partners that integrate with GoCardless may charge additional fees.
It’s also worth noting that GoCardless may charge additional fees for certain features or services, such as refunds, chargebacks, or currency conversions.
How to use GoCardless
Here is a guide on how to use GoCardless to set up and collect direct debit payments from your customers:
- Sign up for a GoCardless account: You can sign up for a GoCardless account on the company’s website. You will need to provide some basic information about your business, such as your company name and contact information.
- Connect your bank account: Once you have signed up for an account, you will need to connect your business’s bank account to GoCardless. This will allow GoCardless to transfer the funds from your customer’s bank account to your business’s bank account.
- Create a direct debit mandate: Next, you will need to create a direct debit mandate, which is a legally binding agreement between your business and your customer that authorizes your business to collect payments from the customer’s bank account. You can create a direct debit mandate by providing GoCardless with your customer’s bank account details.
- Collect payments: Once you have a direct debit mandate in place, you can use GoCardless to collect payments from your customer’s bank account on a recurring basis. For example, you can use GoCardless to collect payments for subscriptions, memberships, or recurring invoices.
- Manage your payments: GoCardless provides a dashboard for businesses to manage their payments, which allows you to view payment history, issue refunds, and more.
- Integrate with your systems: GoCardless can be integrated with your existing systems and workflows, for example, by using its API or by using one of its many software partners.
- Monitor and review your account: GoCardless provides detailed reports and analytics to help you monitor your account and understand how to optimize your use of the service.
Please note that this guide is a general overview, some steps may vary depending on your location, your business’s needs and specific features that you may want to use.
Can I exchange currency using GoCardless
Yes, GoCardless allows businesses to exchange currency using its service. The company supports multiple currencies, which means that businesses can collect payments in different currencies and have them automatically converted to the currency of their choice.
When you set up your GoCardless account, you can choose the currency that you want to receive payments in. Once you have done this, you can start collecting payments in any of the supported currencies.
GoCardless uses the daily exchange rate from the European Central Bank (ECB) for EUR payments and from the Bank of England (BoE) for GBP payments. For other currency payments, the exchange rate is set by GoCardless and can be subject to change.
It’s worth noting that when you exchange currency using GoCardless, you may be subject to additional fees, such as currency conversion fees. Additionally, the exchange rate used by GoCardless may be different from the rate offered by other currency exchange providers.
You can check the GoCardless’s pricing page or contact the company’s customer service team for more information on currency exchange rates and fees.
The company supports the following currencies for payment collection:
- Australian Dollar (AUD)
- Canadian Dollar (CAD)
- Danish Krone (DKK)
- Euro (EUR)
- Great British Pound (GBP)
- Hong Kong Dollar (HKD)
- Japanese Yen (JPY)
- Norwegian Krone (NOK)
- New Zealand Dollar (NZD)
- Singapore Dollar (SGD)
- Swedish Krona (SEK)
- Swiss Franc (CHF)
- United States Dollar (USD)
It’s worth noting that the availability of certain currencies may vary depending on the country where you are using GoCardless. Additionally, the company may add or remove currencies over time.
It’s also worth noting that when you exchange currency using GoCardless, you may be subject to additional fees, such as currency conversion fees. Additionally, the exchange rate used by GoCardless may be different from the rate offered by other currency exchange providers.
You can check the GoCardless’s pricing page or contact the company’s customer service team for more information on currency exchange rates and fees.
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PhonePe is a digital payments platform in India that allows users to make financial transactions such as money transfers, bill payments, and mobile recharges using their mobile phones.
The platform is available as a mobile app and can be linked to a user’s bank account or digital wallet. PhonePe is owned by Flipkart, an Indian e-commerce company.
The history of PhonePe
PhonePe is a digital payments platform in India that was launched in 2015 by Flipkart, an Indian e-commerce company. The platform was created with the goal of making financial transactions such as money transfers, bill payments, and mobile recharges more convenient and accessible for users in India.
In 2016, PhonePe launched its Unified Payments Interface (UPI) service, which allows users to make transactions instantly and securely. UPI was launched by the National Payments Corporation of India (NPCI) as a way to facilitate digital transactions in India and PhonePe was one of the first companies to integrate the service into its platform.
In 2017, PhonePe was acquired by Flipkart, and the company has been focused on expanding its services and increasing its user base. The company has been able to achieve this by partnering with merchants, small and medium businesses, and other companies to offer a variety of services to its users.
Over the years, PhonePe has grown to become one of the most popular digital payments platforms in India, with over 150 million active users and over 1 billion transactions processed per month. The platform has also expanded to offer a variety of services, including investments, insurance and savings plans.
As of 2021, PhonePe had been valued at over $5 Billion and it’s considered as one of the leading digital payment platform in India competing with Paytm, Google Pay and Amazon Pay.
How it works
PhonePe works by linking a user’s bank account or digital wallet to the app. Once the account is linked, users can make various financial transactions such as money transfers, bill payments, and mobile recharges using their mobile phone.
To make a transaction, the user can select the desired action (e.g. money transfer, bill payment) and enter the necessary details (e.g. recipient’s account number, bill amount). The app will then prompt the user to verify the transaction using a one-time password (OTP) or biometric authentication (fingerprint or face recognition). Once the transaction is verified, it will be processed and the funds will be transferred or the bill will be paid.
PhonePe also supports UPI (Unified Payments Interface) which allows users to make transactions instantly and securely. Additionally, the app also allows users to pay merchants using QR codes and also purchase products and services directly from the merchant.
Users can also use the app to view their transaction history and manage their account settings.
Is PhonePe a trustworthy platform
PhonePe is a widely used and reputable digital payments platform in India, which is operated by Flipkart, a well-established e-commerce company. The platform is compliant with the regulations set by the Reserve Bank of India (RBI) and follows strict security protocols to protect users’ personal and financial information.
PhonePe uses encryption to secure users’ personal and financial information and also uses two-factor authentication for transactions, which provides an added layer of security. Additionally, PhonePe also have a customer support team that can help users with any issues or concerns they may have.
However, like any other digital platform, it is important for users to be cautious and protect their personal and financial information. Users should only enter personal and financial information on the app if they trust the platform and should not share their account or login details with anyone.
In short, PhonePe is considered a trustworthy platform, but users should still take appropriate precautions to protect their personal and financial information.
Which countries use PhonePe
PhonePe is primarily a digital payments platform that operates in India and is intended for Indian citizens. It’s linked to Indian bank accounts and supports transactions in Indian Rupees, so it may not be accessible or functional for citizens of other countries.
However, as I mentioned before, many Indians are working abroad and may need to make transactions back home, in that case they can use PhonePe as long as they have an Indian bank account and Indian mobile number.
PhonePe is not available in any other countries, and it is currently not planning to expand its services to any other countries. PhonePe is one of the leading digital payments platforms in India, with over 150 million active users and over 1 billion transactions processed per month.
In short, PhonePe is primarily intended for Indian citizens and is currently only available in India. It may be possible for non-Indian citizens to use the platform, but it would depend on their specific circumstances and it’s best to check with the company or local authorities to see if it’s possible and if there are any restrictions in your area.
Can I exchange currency using PhonePe
PhonePe primarily operates in India and is linked to Indian bank accounts, so it primarily supports transactions in Indian Rupees. The platform does not have a built-in currency exchange feature, so it is not possible to exchange currency using PhonePe.
You can make transactions in Indian Rupees and if you are a non Indian citizen and you have Indian bank account, you can use it to make transactions in INR, but you won’t be able to exchange currency using PhonePe.
If you are looking to exchange currency, you can use a foreign exchange service or a currency exchange bureau. These services are available at many banks and financial institutions, as well as at airports and other locations. It’s important to shop around and compare rates before making a currency exchange, as the rates can vary significantly between different providers.
In short, PhonePe does not have a built-in currency exchange feature, so it is not possible to exchange currency using the platform. You can make transactions in Indian Rupees if you have Indian bank account, but you will need to use a foreign exchange service or a currency exchange bureau to exchange currency.
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What is cardless cash?
Cardless cash is a banking service that allows customers to withdraw cash from an ATM or other banking machine without using a physical debit or credit card. Instead, customers typically use a mobile app to initiate the transaction and receive a code or QR code that they can use to access the cash.
Cardless cash transactions are typically faster and more secure than traditional card-based transactions because they don’t rely on the physical card and can be protected by additional security features like biometric authentication.
The list of cardless cash services can vary depending on the country and the financial institution, but some examples of cardless cash services include:
- Cash App by Square: This is a popular mobile app that allows users to send and receive money, as well as withdraw cash from ATMs using a code generated by the app.
- Google Pay: Google Pay allows users to withdraw cash from participating ATMs using a code generated by the app.
- Zelle: Zelle is a digital payment service that enables bank customers to send money to one another through participating banks’ mobile banking apps and website. Some banks allows cardless cash withdrawal using Zelle
- Venmo: Venmo is a digital payment service that allows users to send and receive money, and also withdraw cash from ATMs using a code generated by the app
- Bank of America: Bank of America offers a cardless cash feature called “Withdraw Cash” that allows customers to withdraw cash from participating ATMs using a one-time code generated by the bank’s mobile app
- Wells Fargo: Wells Fargo offers a cardless cash feature called “Cardless ATM” that allows customers to withdraw cash from participating ATMs using a one-time code generated by the bank’s mobile app.
- Citibank: Citibank offers a cardless cash feature called “Citibank Express Cash” that allows customers to withdraw cash from participating ATMs using a one-time code generated by the bank’s mobile app
- Chase Bank: Chase Bank offers a cardless cash feature called “Chase QuickDeposit” that allows customers to withdraw cash from participating ATMs using a one-time code generated by the bank’s mobile app.
Note that this is not an exhaustive list and different banks and institutions may have their own cardless cash services with different names and features. They are also subject to changes and availability based on the region or country.
The history of cardless cash
The concept of cardless cash or “digital cash” dates back to the late 1990s and early 2000s, when mobile phones were first becoming widely adopted.
One of the earliest cardless cash systems was developed by a company called Obopay, which launched in 2005. Obopay’s system allowed customers to send money to one another via text message and withdraw cash from ATMs using a code sent to their mobile phones.
However, the widespread adoption of cardless cash was limited by a number of factors, including the lack of standardization across different banking systems, as well as concerns about security.
The recent years there has been a surge in technology advancement and increase in Mobile Wallet and e-wallet usage, banking institution started to develop their own system of Cardless Cash withdrawal.
The concept of cardless cash has experienced a renewed interest in recent years as banking institutions started to develop their own system of Cardless Cash withdrawal and as mobile banking has become more popular. This can include the use of QR codes, SMS, NFC and even biometric.
Most of the cardless cash implementations now works by allowing customers to use mobile banking apps to request cash withdrawals, which are then authorized using a one-time code or QR code that is generated by the app and can be scanned at the ATM. This is meant to improve security and also add convenience for user that doesn’t need to carry around ATM card.
How to use cardless cash
The process for using cardless cash can vary depending on the specific system and bank you’re using, but generally, it involves the following steps:
- First, you’ll need to have an account with a bank or other financial institution that offers cardless cash.
- Next, you’ll need to download and set up the bank’s mobile app on your smartphone.
- Once the app is set up, you’ll need to log in using your account credentials, such as your username and password.
- Once you’re logged in, you’ll need to find the cardless cash feature in the app. This may be located in the app’s main menu, or it may be located in a section of the app specifically dedicated to cash withdrawals.
- After you’ve located the cardless cash feature, you’ll need to enter the amount of cash you want to withdraw, and confirm the withdrawal.
- Depending on the system, you’ll then receive a one-time code or QR code on your mobile phone.
- To withdraw cash, you would then go to an ATM that supports cardless cash feature.
- At the ATM, instead of inserting a physical card, you’ll scan the code or QR code that was sent to your mobile phone, and follow the instructions on the ATM’s screen to complete the withdrawal.
Note that the process may vary depending on the bank, the ATM machine, and the country. Some of the cardless cash transactions also includes biometric identification.
What are the pros and cons of cardless cash
Cardless cash has both advantages and disadvantages as compared to traditional card-based cash withdrawals. Some of the pros and cons of cardless cash include:
- Increased security: Cardless cash transactions are typically considered more secure than traditional card-based transactions because they don’t rely on the physical card and can be protected by additional security features like biometric authentication.
- Convenience: With cardless cash, customers don’t need to carry around a physical card, which can be lost or stolen. This makes it a more convenient option, especially for people who frequently withdraw cash.
- Faster transactions: Cardless cash transactions can be completed faster than traditional card-based transactions, because customers don’t need to insert and remove a card from the ATM, or wait for a physical card to be authorized.
- Flexibility: Many cardless cash systems allow customers to withdraw cash from any ATM that supports the system, rather than being restricted to a specific bank’s ATMs.
- Limited availability: Not all banks and financial institutions offer cardless cash, so customers may need to switch to a different bank in order to use this feature.
- Technical requirements: In order to use cardless cash, customers typically need to have a smartphone with internet access and a bank account with the participating institution.
- Dependency on technology: Cardless cash relies on technology such as mobile internet, QR code, and SMS that can be unreliable or unavailable in certain areas or situations.
- Potential for frauds: Cardless cash transactions are generally more secure than card-based transactions, but as with all digital transactions, there is still a risk of fraud, such as SIM-swapping, hacking and phishing.
Is it safe to use cardless cash services
Cardless cash can be considered a secure method of withdrawing cash, as long as certain security measures are in place. Some of the key security features that can make cardless cash safe to use include:
- Two-factor authentication: Many cardless cash systems require customers to confirm their identity using a one-time code sent to their mobile phone or another form of two-factor authentication, such as biometrics, which helps to prevent unauthorized access to the account.
- Secure QR code: The QR code provided for the transactions are generated by the mobile app and can be scanned only once, after that it becomes invalid.
- Limited withdrawal: Some systems limit the amount of cash that can be withdrawn without a card, which helps to prevent fraud and unauthorized withdrawals.
- Encryption: Secure end-to-end encryption of the data transmitted between the mobile app, the bank’s servers and the ATM machine.
That being said, it’s important to note that as with all digital transactions, there is always a risk of fraud, and customers should be vigilant against potential threats like phishing and hacking. Additionally, it’s always a good idea to report any suspicious activity or unauthorized transactions to the bank as soon as possible.
To use the cardless cash safely, its important to ensure that your mobile phone and bank account are protected by strong passwords, use a reputable mobile banking app, be aware of phishing attempts, and avoid sharing any sensitive information such as account numbers, one-time codes or QR codes with anyone else.
Can I transfer money using cardless cash services
Many cardless cash services do allow you to transfer money in addition to withdrawing cash from ATMs. These services often use a mobile app to facilitate the transfers, and they may use a one-time code or QR code to confirm the transaction.
For example, services like Cash App, Google Pay, Zelle, and Venmo allow you to send money to other people using their mobile number or email address. Once the recipient has accepted the transfer, they can then use the funds to withdraw cash from an ATM or make purchases at participating merchants.
Additionally, some banks like Bank of America, Wells Fargo, Citibank, and Chase Bank offer features to transfer money through their mobile app or website. It’s always good to check with your bank for availability and details on how to do it.
It’s worth noting that the feature and process of money transfer using cardless cash service can vary depending on the service or bank you’re using, and some of them may have limits on the amount you can transfer, or may require additional verifications steps. Also note that some cardless cash services are mainly geared towards domestic transfer, while others may also have international transfer options.
Can I buy a crypto using cardless cash services
It’s possible to buy cryptocurrency using cardless cash services, although the specific process and options can vary depending on the service and the cryptocurrency you’re interested in purchasing.
For example, some cardless cash services like Cash App, allow you to buy and sell Bitcoin directly within the app, using your cash balance or a linked bank account. Once you’ve purchased the bitcoin, you can then transfer it to a cryptocurrency wallet to hold it.
Some other cardless cash services like Google Pay and Venmo, do not have direct support for buying and selling cryptocurrency, but you can use them to transfer funds to a platform that does support buying and selling of cryptocurrencies, such as exchanges like coinbase or Binance.
Additionally, there are some cryptocurrency exchanges like Binance, that offer a mobile app that allows users to buy, sell and trade cryptocurrencies using their mobile devices, and some of them allow you to link your bank account or mobile wallet to make purchase.
It’s important to remember that buying and selling cryptocurrency carries a high degree of risk, and it’s important to do your own research and understand the risks involved before investing any money. Additionally, not all countries and financial institutions may support the trading and buying of cryptocurrency, and regulations may vary based on the jurisdiction.
Can I exchange currency using cardless cash services
It is possible to exchange currency using cardless cash services, although the specific process and options can vary depending on the service and the currencies you want to exchange.
For example, some cardless cash services like Cash App, Zelle, and Venmo, allow you to transfer funds to other users, who may then be able to help you exchange currency using their own local currency. However this is not a direct service provided by these apps, and the exchange rate or fees may vary depending on the party you’re doing the exchange with.
Additionally, some foreign exchange providers like TransferWise, that can provide service to convert currency and transfer it to your bank account or mobile wallet. In this case you can use cardless cash service to transfer funds to the provider, and they will convert the currency and transfer it to your desired location.
Finally, some cryptocurrency exchanges that allow buying and selling of multiple currencies (fiat and crypto) may also provide you with the option to convert currency and transfer it to your bank account.
As always it is important to compare rates, fees and regulations with different providers and cardless cash services, before making any exchange. And it’s also important to verify with your bank that they allow the type of transactions you desire to make.
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